FAQ & troubleshooting
Fix the most common ScrambledBot problems.
The bot is online but ignores commands
Check it can see and send messages in that channel, and that slash commands finished registering.
I cannot save a setting
Read the red message under the field: it names the problem. A “changed by someone else” message means reload the page.
My channel is missing from the list
The bot lists text channels. Reload the dashboard, and check the bot can see the channel.
Roles are not given
Move the ScrambledBot role above them in Server Settings → Roles. The Join roles page lists every role that could not be given, with the reason.
My sticky message does not move
A sticky is reposted on the next member message after its sticky speed (30 seconds to 7 days, 1 minute by default). Set the speed with /sticky speed:5m or on the Sticky messages page.
The dashboard says the bot is offline
Settings are unavailable while the bot is disconnected. Check the status page.
Suggestions, birthdays, starboard?
Each lives under Plugins in the dashboard, with its own switch and guide.
Other plugins, in one line each
Every plugin lives in the dashboard under Plugins (or its own section). Each has a switch, plain-English settings and a live preview where it makes sense.
| Plugin | What it does |
|---|---|
| Suggestions | Members post ideas; everyone votes with reactions. |
| Birthdays | A birthday shout-out in your chosen channel. |
| Starboard | Feature the best messages when they collect stars. |
| Sticky messages | Keep an important message at the bottom of a channel. |
| Temporary voice | Join-to-create voice channels that clean up after themselves. |
| Stats channels | Voice channel names that show live member counts. |
| Leave of absence | Let staff mark themselves away. |
| Dashboard tidy-up | Hide channels you never use from the pickers. |
Still stuck? Contact support and include your server name.